Frequently Asked Questions
Everything you need to know about your artistry essentials.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
What is your return policy?
We want you to love your purchase. If you are not satisfied, we accept returns of gently used products within 30 days of the delivery date for a full refund.
Are MAKEUP BY MARIO products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
Do you offer international shipping?
Yes, we currently ship to a wide range of international destinations. Shipping costs and estimated delivery times are calculated at checkout based on your location.
How can I find my perfect shade?
We offer a digital Shade Finder tool on our product pages to help you match your skin tone. You can also view our artistry guides and swatches on various skin tones for reference.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Afterpay.